This issue may occur due to a missing or corrupted Rundll.exe file, conflict between softwares on the computer or due to virus infection.
Method 1:
Let's boot the computer to Safe Mode to check if the issue occurs in Safe Mode. If the issue does not occur in Safe Mode then you may try set the computer in Clean Boot state to find which startup item or service is causing the issue.
Let's boot the computer to Safe Mode to check if the issue occurs in Safe Mode. If the issue does not occur in Safe Mode then you may try set the computer in Clean Boot state to find which startup item or service is causing the issue.
Step 1: Boot the computer to safe mode.
Refer to the link:
Step 2:
If the issue do not occur in Safe Mode perform a clean boot and check.
-Hi, since installing windows 8.1 I always get 3 identical error messages that pop up when I log into my user.
If the issue do not occur in Safe Mode perform a clean boot and check.
-Hi, since installing windows 8.1 I always get 3 identical error messages that pop up when I log into my user.
The 3 error messages each say:
RunDLL
there was a problem starting:
C:\PROGRA~1\COMMON~1\System\SysMenu.dll
The specified module could not be found
How do I fix this?
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Setting the system in a clean boot state will help to identify if any third party applications or startup items are causing the issue.
Note:
1) After clean boot troubleshooting steps, follow the section "How to reset the computer to start as usual after troubleshooting with clean boot" in the provided link to return your computer to Normal startup mode.
2) Applies to Windows 8.1.
Method 2:
If the issue persists, I would suggest you to run virus scan to make sure the computer is free from virus.
If the issue persists, I would suggest you to run virus scan to make sure the computer is free from virus.
The Microsoft Safety Scanner is a free downloadable security tool that provides on-demand scanning and helps remove virus, spyware, and other malicious software. It works with your existing antivirus software.http://www.microsoft.com/security/scanner/en-us/default.aspx
Note:
Note:
1) The Microsoft Safety Scanner expires 10 days after being downloaded. To rerun a scan with the latest anti-malware definitions, download and run the Microsoft Safety Scanner again.
2) If you run the virus scan the program that is infected with virus will get deleted. So you have to reinstall the program. Also if the files and folders are affected with virus then they might even get deleted.
Hope this information helps. Reply to the post with updated status of the issue to assist you further.
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